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Features and specifications

Everything a team expects from business mail, at no extra cost.

What your teams actually use.

Included in the Exchange plan at no extra cost.

Shared calendars

See when colleagues are free and book a room or a vehicle from the same view, just like inviting a participant.

Delegated access

Your assistant manages your calendar and mailbox without knowing your password. "Send as" lets them write from a shared address.

Shared mailboxes

An info@ or support@ address several people handle, with no extra licence.

Distribution lists

Internal distribution groups, managed from the panel without going through support.

Out of office

Separate messages for internal and external senders, with a date range.

Server-side rules

Sorting and forwarding apply even when Outlook is closed.

14-day deleted items

Users recover deleted items themselves, with no ticket to raise.

21-day restore

Beyond the deleted items window, our support restores from the daily backup.

Built-in antispam and antivirus

ESET Mail Security scans every message on the server, inbound and outbound: spam, malware and phishing are stopped before they reach the mailbox. Included, nothing to configure.

Set up once, in sync everywhere.

A message read on mobile is read everywhere. Contacts and calendars follow, in real time.

Desktop

Outlook on Windows and macOS through the native Exchange profile. Autodiscover sets the account up without typing a server address.

Mobile and tablet

iOS and Android over ActiveSync: mail, calendar and contacts in a single setup.

Browser

Outlook Web Access from any machine, over an encrypted connection.

Mail protection

Every mailbox is protected by ESET Mail Security for Microsoft Exchange Server, running on our servers rather than on your devices. Each message is scanned on receipt and on sending, before it reaches the mailbox: spam, malware, ransomware and phishing are stopped upstream. Mailbox databases are scanned in turn, and signatures update continuously. A message held by mistake lands in quarantine, from which support releases it on request.

Included with every plan. Nothing to install, nothing to configure.

Technical specifications

Sovereignty Our own servers, in Switzerland, Swiss company — outside the Microsoft cloud, beyond the CLOUD Act, Swiss law (nFADP)
Protocols Exchange ActiveSync, MAPI over HTTP, IMAP and POP3 over TLS
Encryption TLS in transit, encryption at rest on storage
Antispam, antivirus ESET Mail Security for Microsoft Exchange Server, server-side, included
Sender authentication SPF, DKIM and DMARC, configurable per domain
Maximum message size 50 MB including attachments
MX records mail.mail-exchange.ch (priority 10)
Receiving servers Three servers behind each name: losing one does not stop delivery
Webmail mail.mail-exchange.ch/owa
Autodiscover autodiscover.mail-exchange.ch
Availability 99.9 % contractual SLA
Administration Panel — mailboxes, quotas, aliases, distribution lists
Support Phone, e-mail and helpdesk, included

What is not included

We host mail, and nothing else. No web hosting, no virtual servers, no file storage. If you are looking for a full office suite, we are not the right provider — and we will tell you so before you sign.